Home
Join Now
Winners
Survey Results
FAQ
About NPD
Contact Us
Info For Parents
Refer a Friend
Change My Info
Member Comments


Need some help?

Welcome to the frequently asked questions page. Here you will find the answers to some of the most common questions asked by our panelists and visitors to the site. If you can't find the answer to your question here, please email janet_hall@npdor.com and we will be happy to assist you.

If you're looking for surveys, check your email inbox; there are no surveys available on this site.

Rewards Help

What are the rewards for completing surveys?

Panelists living in the United States can participate in our SweepLand program, which is available exclusively to NPD Online Research panelists. Members earn points for completing surveys, and each point is worth one entry into an exciting sweepstakes of your choice. For more details on how SweepLand works, click here. In addition, you will automatically be entered for a monthly $1,000 sweepstakes upon completing a survey.


Panelists living outside of the United States will automatically be entered into three sweepstakes upon completion of a survey:

  • Daily $100 cash drawing
  • Monthly $1,000 drawing (5 winners each month)
  • Quarterly $5,000 drawing
Will I earn cash for completing surveys?

At times, there may be a cash reward for completing surveys.

What is SweepLand?

SweepLand is a sweepstakes program available exclusively to NPD Online Research Panelists where members earn points for completing NPDOR surveys. Each point is worth one entry into your choice of a variety of exciting sweepstakes. For more details on how SweepLand works, visit www.sweepland.com.

Who is eligible to join SweepLand?

The program is currently open to legal residents of the 50 United States (and the District of Columbia) who are 13 years and older at the time of enrollment and an active NPDOR panelist. Residents of Maine who are under 18 years of age are not eligible. For more details on how SweepLand works, click here.

What can I do if I completed a survey, but did not receive my SweepLand points?

Occasionally connection errors may occur between the end of a survey and SweepLand. Our web team is working hard to reduce such problems, and if you received an error between the end of your survey and SweepLand, please let us know.


Once we verify that your survey has been completed but that no points or instant win game bonus was received, we will send you a link to claim your points and go directly to the instant win game.

How will I know if I won?

We email winners as soon as they are selected with a link to claim their prizes.

What are my chances of winning a sweepstakes?

For US panelists enrolled in SweepLand, it depends on the number of points entered into each sweepstakes. For non-US panelists and our standard daily, monthly, and quarterly drawings, the chances of winning are based on the number of completed responses we receive. One thing is for sure - the more surveys you complete, the more chances you have to win!